Notice: This article may contain information for multiple versions of Passpack, be sure and read the section appropriate to your version. How do I know what version I'm using?
It only takes one keystroke an the Packing Key won't work. This is because Passpack uses heavy encryption, and the key to unlock everything is your Packing Key - it mst be absolutely exact, or it won't work. Sometimes, even if you are typing it correctlym there are a few things which can fool with the Packing Key as your typing, so check to see if any of these could be the case:
- If you've changed computers, sometimes a different keyboard will have different language settings which generally makes a mess of things.
- The usual Caps-lock is on, or numbers-lock is off (it happens to the best of us - so please check)
- Copy and pasting from a PDF or other program
- Accidentally switching your keyboard mode in windows by pressing ALT-SHIFT
If you are still not able to access your account, use this form to see if you qualify for a Packing Key rollback (most people do not qualify). If not, the only option is to create a new account and start over.
Passpack v8 (Preview)