What is the difference between Auto-login and 1 Click Login?
You can log into a site from within your account. For example, you want to check my mail, you press the Go There button next to the entry for my Yahoo account, a new tab opens in my browser, you press thePasspack It! button and you're in.
With 1 Click Login turned on
You can log into a site without going through your account each time. For example, you are surfing the Internet normally, you come across an article on Yahoo, you decide you want to check your email while you're there, you click on the "Sign In" link on the page, press your Passpack It! button and you're in. For this to work you have to have your Passpack account open in another tab or window of my browser, and 1 Click Login turned on.
Why has my Passpack It! Button stopped working? How can I fix this?
This could happen for a series of reasons: an update on our side, a bug, a browser update, etc. The fastest way to fix this is to regenerate your button. To do this, go to the Auto-login tab within your account. Click on Install your button, at the bottom of the page you will see Security Tip: Regenerate Your Buttons. As the warning says, this will cause every button you have ever installed to stop working permanently.
Why does a particular site not work when I try to use Auto-login?
Some sites need training in order to work properly, you can train them yourself when the instructions appear.
When I try to use Auto-login to access a site, it says I have to connect through Passpack. What does it mean?
If Passpack tells you 'To use the Passpack It! button, you must connect to this website through your Passpack Password Manager' that usually means your browser does not accept cookies. The Passpack It! button can only work if your browser accepts cookies. To make sure the browser accepts them, you can follow these steps:
Tools Menu -> Internet Options -> Privacy Tab -> Advanced Options -> select both "Allow cookies from sites" and "Allow third party cookies"
Edit Menu -> Preferences -> Privacy Tab -> select both "Accept cookies from sites" and "Accept third party cookies." If you are using Firefox 3, you might also want to put "passpack.com" in the list of allowed exceptions.
For Google Chrome
Go to the Tools Icon in the upper-right corner of the browser, select Options then the "Under the Hood" tab. At the bottom make sure that "Allow all cookies" is selected. Press OK and it's all done (you may have to restart the browser).
How do I install my Passpack It! button in Internet Explorer 6 & 7?
Internet Explorer 7
To install the button, right click the Passpack It! link and choose Add to favorites from the menu. A small popup will appear, choose to save it to the "Links" option then press OK. You may get a security warning, just press OK. It's safe.
You should see it show up in your browser bar right away. If this isn't the case, you may not have your links bar showing. From your browsers menu, choose View > Toolbar > Links. That should do it.
To install the button, right click the Passpack It! link and choose Add to favorites from the menu. A small popup will appear, press OK. Then open your favorites and drag Passpack It! into the "Links" folder.
How do I install my Passpack It! button in Firefox, Opera, Safari, Netscape, Seamonkey and Flock?
To install the button, simply drag the Passpack It! link to your Personal Toolbar.
Certain websites use one page to enter your username, and one webpage to enter your password. Is this a supported type of login?