Passpack doesn't work with Wacom

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2 comments

  • Avatar
    Dan Hill

    Hi Maya, 

    Our tablet has come in and we are unable to replicate the issue. I have done quite a bit of reading on the Wacom forums and it appears it is a common complaint across several applications. Some people seem to have had luck getting it working by disabling the Use Windows Ink option in their Wacom options. 

    I wish I had a better awnser for you, but it unfortunately isn't something that we can fix from our side. 

     

  • Avatar
    Maya

    Hey Dan,

    thank you very much for the answer. I would like to help you to reproduce the problem. I use the Wacom Intuos 4 model PTK-640 with the driver version 6.3.25-2 on Windows 10 Pro 64bit. On it Firefox Quantum 62.03 64bit is installed.
    I've tested it parallel in Chrome Version 69.0.3497.100 (Official Build) 64bit and here makes passpack with the Wacom no problems at all, I can click and use everything.
    I have completely turned off the Windows Ink function, as several programs have problems with it, I already know that.
    Can I send you more information or a video to help you?
    Best regards and thank you.

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